Charlotte Wedding Dress

Returns Policy

Shipping:
We ship to the United States and around the world from our warehouse in St. Louis, MO. In the USA, we primarily use FedEx ground or USPS where appropriate. Internationally, we ship to most countries and primarily use FedEx or DHL where appropriate.

We have a simple rate structure that includes shipping and handling - no extra charges. For more information including rates please see our Shipping page.

Returns and Exchanges:
Our dresses are so special that we have a special return and exchange policy. Most of our Prom, Bridal and Social styles are eligible only for exchanges or store credit, but not returns with a refund. All sales items are not returnable. We have a new Celebrations collection of fun and much less expensive dresses which are eligible for either a full refund or an exchange.

For more information including how to return an item please see our Returns page.