STEP 1
GET A RETURN AUTHORIZATION NUMBER


All returns need an Return Authorization (RA) to be processed.
Call 314.344.5066 to get one

Check your merchandise carefully. We cannot accept merchandise that is:
  • missing original tags in the original position
  • worn, torn, stained, soiled or damaged in any way
  • missing accessories such as shawls or straps

We only accept boxes with R.A. numbers written on the outside.
All others are refused and returned to sender.

STEP 2
SEND THE MERCHANDISE TO US


Sydney's Closet
11840 Dorsett Road
Saint Louis, Missouri 63043

Returns or exchanges must be postmarked within seven (7) days of receipt of merchandise. No exceptions!

Shipping costs for returns and exchanges are non-refundable. No CODs.

STEP 3
GET A CREDIT OR EXCHANGE MERCHANDISE


Credits are issued for the total of your merchandise minus any sales tax, shipping and handling or rush fees.

Whenever possible, we exchange merchandise for size, color or another style.
We offer free ground shipping to send you the exchange item(s).

Eligible Merchandise


Exceptions are:
Sale Merchandise, Prom DressesWedding Dresses, ShoesBras and Shape wear.