GET A RETURN AUTHORIZATION NUMBER
All returns need an Return Authorization (RA) to be processed.
Call 314.344.5066 to get one
- missing original tags in the original position
- worn, torn, stained, soiled or damaged in any way
- missing accessories such as shawls or straps
We only accept boxes with R.A. numbers written on the outside.
All others are refused and returned to sender.
SEND THE MERCHANDISE TO US
11840 Dorsett Road
Saint Louis, Missouri 63043
Returns or exchanges must be postmarked within seven (7) days of receipt of merchandise. No exceptions!
Shipping costs for returns and exchanges are non-refundable. No CODs.
GET A CREDIT OR EXCHANGE MERCHANDISE
Credits are issued for the total of your merchandise minus any sales tax, shipping and handling or rush fees.
Whenever possible, we exchange merchandise for size, color or another style.
We offer free ground shipping to send you the exchange item(s).