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General Questions

Get answers to your important questions
about all things Sydney's!

Michelle Bridal

Bridal gowns only sold at
Authorized Retailers.

Tease Prom

Prom dresses only sold at
Authorized Retailers.

General Questions

Where are your stores located?

Visit our more than 300 Authorized Retailers across the U.S. and around the world that proudly carry our collections of plus size dresses for Prom, Bridal and Evening Collections.  Find a store near you.

NOTE: You won't find any free-standing company stores with the Sydney's Closet name. We partner with fine dress shops, bridal salons and websites that carry our authentic designs.

Find a Retailer

Do you ship outside the USA?

Yes! We ship to Happy Customers around the world. We also ship to military families stationed overseas with APO/AFO addresses. For more information, view our shipping page.

Read Our Shipping Policy

What size dress do I order?

Watch our How-to-Measure video for tips on measuring your bust, waist and hips. Then check our Size Chart.

Need help? Our expert stylists will steer you to the best size for your curves.

Get More Fit Tips

What's your return policy?

- You can start a return here.

- All gowns* are available for an exchange, rufund or store credit.

- You muse request a RA through our returns & exchanges portal within 5 (five) days of receiving your item.

- Return Wedding, Prom and Evening for store or exchange credit only.

- Sale merchandise is not returnable.

Before you buy, view our return and exchanges policy.

Read More

How fast can I get my dress?

Dresses in stock ship the next business day from St. Louis, Missouri USA.

In a real hurry? Opt for expedited shipping to most addresses in the Continental U.S. 

Get More Options

Do you have a printed catalog?

We have amazing websites filled with images and product information for all of our brands.

Sorry, we do not mail printed catalogs.

Browse All Our Brands

Can you custom make a dress to my measurements?

Please contact us to discuss options for customization of any of our styles or to create a custom piece. 

Ask the Fashion Team

Michelle Bridal

Where can I buy a wedding gown designed by Michelle Bridal?

Authentic Michelle Bridal gowns are sold only in fine bridal shops across the continental U.S.A. They are never sold online. Beware, if you see a website selling a Michelle Bridal design it is undoubtedly a fake. We urge you to avoid purchasing from an unauthorized Internet site. We cannot guarantee the design, quality, fabric or fit of gowns purchased on the Web that illegally post our copyright images.

How do I find an Authorized Retailer that sells the Michelle Bridal Collection?

Please use our Store Locator to find a bridal shop near you.

What is the price of each gown?

The retail price you pay for a Michelle Bridal gown is at the discretion of the individual store. Contact a store near you to learn the price of any gown.

Note: We do not sell directly to consumers.

Where can I try on a Michelle Bridal gown?

Use our Store Locator to contact a store near you. They will be glad to let you know if they have a particular style available to try on. If not, they may be able to arrange to get a sample for you to try on. Or you can try on another Michelle Bridal gown in a similar design. The experienced wedding consultants at the bridal shop will be able to help you with finding the right size for a style that can be special ordered just for you.

Can you send me a catalog?

Sorry, we no longer print catalogs. Just click here to see the Michelle Bridal Collection.

What sizes are avialable?

The Collection caters exclusively to curvy brides who wear plus sizes 10 to 40. So many wedding gowns run small forcing brides to take a larger size. That doesn’t happen when you wear a Michelle Bridal gown. Our generous size chart is designed to fit and flatter a bride’s curves. Don’t be surprised if you take a smaller size! Check out our size chart.

Can I customize my Michelle Bridal dress?

We are able to customize gowns within a reasonable scope of changes. We recommend reaching out to an Authorized Retailer who can gather your information for specific changes.

How long does it take to get my gown?

Brides should plan on four months, or about 24 weeks, from the day they buy the dress in the bridal shop.

Important note: delivery times can vary depending on the style and the time of year. An Authorized Retailer will be able to give you an estimate. 

Can I put a rush on my order?

Rush order are currently not available. In some cases, you may be able to get a particular style in less than two weeks if the gown is in stock. Otherwise, the gown will be take about 24 weeks to get to the bridal shop.

How can I carry Michelle Bridal in my store?

Fill out the application form here or contact our staff to find out more information. 

United States E-mail: 

Canada Email: 

UK and Europe E-mail:

Tease Prom

Where are Tease Prom Stores loated?

You won't find free-standing stores named Tease Prom.

The Collection by Sydney's Closet is available only in fine bridal salons and dress shops across the United States, Canada, Bahamas, the UK, Ireland and Germany. Find a store near you.

Can I buy a Tease Prom dress online?

Absolutely not! 

Tease Prom dresses are sold strictly in stores. You may see images of the Prom dresses on the Internet but the Collection can only be purchased in stores.

What sizes are Tease Prom gowns?

The Collection is available in sizes 14 to 32.  Check our Size Chart.

Do you send a printed catalog?

Sorry, we no longer print catalogs.

All our images can be seen on line. Browse our Tease Prom Collection of plus size Prom gowns now.

How can I carry Tease Prom gowns in my store?

Share details about your shipping policies, item returns, or customer service. Fill out the application form here or contact our staff to find out more information. 

United States E-mail: 

Canada Email: 

UK and Europe E-mail:

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Have questions? Get in touch with us at any time.